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Privacy Policy

Vita-Med Privacy Policy

Effective Date: 20th January, 2026

Last Updated: 20th January, 2026

Vita-Med ("we," "us," or "our") is a subsidiary of New Yorkers International Pvt. Ltd. ("Parent Company"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, vita-med.com (the "Site"), and use our services, including when you purchase our products.

We are committed to protecting your personal information and your privacy. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Services to you.

1.1. Information You Provide to Us Directly:

  • Contact Information: When you create an account, request a quote, or contact us, you may provide your name, job title, company name, email address, phone number, and physical address.
  • Account and Order Information: To make a purchase, you will need to provide payment information (e.g., credit card details, which are processed securely by our third-party payment processors) and shipping/billing addresses.
  • Professional Information: As a provider of medical instruments, we may collect information about your medical specialty, institution, or professional licensure to verify that you are a Qualified Purchaser.
  • Communications: If you communicate with us via email, contact form, or phone, we may keep a record of that communication.

1.2. Information We Collect Automatically: When you access the Site, we automatically collect certain information from your device, using "cookies" and similar technologies.

  • Log Data: Our servers record information ("Log Data") when you access the Site, including your Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and clickstream data.
  • Device and Usage Data: We collect information about the device you use to access the Site, including the hardware model, operating system version, unique device identifiers, and mobile network information. We also collect data about how you use the Site, such as the pages you visit and the time you spend on them.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Services:

  • To Fulfill Orders: Process, manage, and fulfill your product orders, manage payments, and arrange for shipping.
  • To Provide Customer Support: Respond to your comments, questions, and requests, and provide you with customer and technical support.
  • To Verify Identity: To verify your credentials as a Qualified Purchaser and maintain the security of our products and services.
  • To Communicate With You: Send you transactional emails (e.g., order confirmations, shipping updates), respond to your inquiries, and send you information about our products, services, and promotions that may be of interest to you. You may opt out of marketing communications at any time.
  • To Improve Our Services: Analyze usage of the Site to diagnose problems, improve the functionality and user experience of our Site, and develop new products and services.
  • For Security and Fraud Prevention: Detect and prevent fraud, abuse, and security threats, and to protect the rights, property, and safety of Vita-Med, our customers, and the public.
  • To Comply with Law: Comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Sharing and Disclosure of Your Information

We do not sell your personal information. We only share your information with others as described below:

  • Parent Company: We may share information with our Parent Company, New Yorkers International Pvt. Ltd., to support our business operations and for administrative purposes, all in accordance with this Privacy Policy.
  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, shipping and delivery, email delivery, and hosting services. These service providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Business Transfers: In the event Vita-Med is involved in a merger, acquisition, or sale of all or a portion of its assets, user information will likely be one of the transferred assets.
  • Legal Requirements: We may disclose your information if we are required to do so by law or a subpoena, court order, or other legal process, or to establish or exercise our legal rights or defend against legal claims.
  • Professional Credentials: We may share information about professional licensure with relevant verification bodies or institutions to confirm your status as a Qualified Purchaser.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Data Security

The security of your data is important to us. We use administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

HIPAA Notice: While we are not a "covered entity" under the Health Insurance Portability and Accountability Act (HIPAA), we are committed to protecting the privacy of our users. Our Site is not designed to receive or store Protected Health Information (PHI) as defined by HIPAA. Please do not submit PHI to us through the Site.

6. Your Data Protection Rights (Based on GDPR/CCPA)

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request access to the personal information we hold about you.
  • Correction: The right to request correction of inaccurate personal information.
  • Deletion: The right to request deletion of your personal information.
  • Opt-Out: The right to opt out of the sale of your personal information or the use of your data for direct marketing.
  • Portability: The right to receive a copy of your personal information in an electronic, structured format.

To exercise any of these rights, please contact us at , contact@newyorkersintl.com. We will respond to your request in accordance with applicable law.

7. Children's Privacy

Our Site is not intended for use by individuals under the age of 18, and we do not knowingly collect personally identifiable information from minors. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Vita-Med A subsidiary of New Yorkers International Pvt. Ltd. Dewan Offices, Cathedral School Road, Opposite Gharana Industries, Christian Town, Sialkot, Punjab, Pakistan - 51310. Email:  contact@newyorkersintl.com, call : +923466640099